Responsible for establishing and maintaining harmonious relationships with clients ensuring smooth & continuous flow of transactions.
• Be an expert on issues of service levels, prices, competitors, carriers etc within the freight industries.
• Qualify, target and secure new clients in line with the Sales Plan.
• Maintain and progress an active Sales Pipeline of prospect clients.
• Responsible for handling clients/agents’ inquiries and servicing customer’s needs.
• Prepares booking/reservation to carrier and provide up to date shipment information's to clients.
• Contributes to the major goals of the Company in uplifting sales/revenues.