Excellent analytical & debugging skills.
Should be comfortable with code understanding & dry run in C# & Java.
Effective handling of issues received over email/call from clients across world.
Should be well versed with webserver e.g. IIS, Tomcat.
Should have been involved in server & application monitoring activity
Should be efficient to provide the workaround solution wherever require and possible.
Having good command in writing Oracle/ SQL queries (DDL & DML)
Good knowledge to write Oracle /SQL script by joining multiple tables
Should have excellent verbal & written communication in English language.
Should be comfortable in doing patch deployment activity/SIT.
Assist Bank for conducting the DR drill activity.
Willingness to work on 24x7 arrangements. (Not applicable for female candidates).
Should be comfortable with any location in Mumbai.
Effective customer management & ensure no escalation.
Effective & clear communication with client and internal management.
Good Reporting skills.
Excellent team handling.
To provide technical/functional support to L1 team.
Managing the daily tracker of issues with meaningful information.
Coordinate with Development team and Bank IT for code changes & fix deployment, SIT.
UAT patch deployment and assisting Bank’s team to