Analysis local market trends and competitor activity to identify business leads
Responsible for planning, developing new room sales business while maintaining and servicing existing accounts.
Responsible for revenue-generating and securing rooms sales from the corporate and leisure markets.
Exceeding personal sales goals, monthly, quarterly, annually, through account development and maintenance.
Conduct effective sales calls of a week and appointments, to promote and sell the guest rooms.
Expected to build relationships with clients/guests who have business potential and sound knowledge of the key trends in local market.
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognizing potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedure and develop the Sales team
To achieve and secure tour group reservations for meal periods at the caf lodge.
Responsible to prepare proposal, contracts, confirmation letters and negotiation within established parameters, ensure accurate records of potential customers and following through all potential business
Responsible to prepare monthly rooms sales forecast and revenue and other sales reports.
Collaborate with inter-departments and ensure smooth operations of all the departments.
Carries out any other duties and responsibilities that may be assigned from time to time by the Management.
Manage team performance in compliance with company policies and procedure and develop the Sales team.
Produce accurate and timely reports that meet the needs of the CEO/MD and senior management to include the reporting of appointments, calls made and business leads.
Manage the team and keep them motivated
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