Generate invoices for all completed transactions accurately and in a timely manner.
Ensure that all relevant information such as product details, quantities, prices, discounts, and taxes are correctly reflected on the invoices.
Verify the accuracy of invoices against sales orders, contracts, and other transaction documents.
Resolve any discrepancies or issues related to billing, including pricing discrepancies, missing information, or customer disputes.
Utilize billing software or systems to process invoices efficiently.
Maintain and update customer billing information and records in the billing system.
Distribute invoices to customers via email, mail, or electronic billing platforms.
Ensure that invoices are delivered promptly and securely to the appropriate recipients.
Monitor and track invoice payments to ensure timely receipt of payments from customers.
Collaborate with the finance department to reconcile payments and resolve any payment-related issues.
Serve as a point of contact for customers regarding billing inquiries, payment reminders, and invoice-related issues.
Provide excellent customer service by responding promptly and professionally to customer inquiries and concerns.
Prepare and maintain accurate records of invoices, payments, and billing activities.
Generate regular reports on billing and payment status for management review.
Identify opportunities for process improvements in the invoicing and billing process to enhance efficiency and accuracy.
Collaborate with cross-functional teams to implement improvements and streamline billing processes.
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