Liaise with shipping lines to schedule and track shipments.
Ensure timely and accurate communication regarding shipment status.
Resolve any issues related to shipping schedules or delays.
Work with Container Freight Stations (CFS) to manage container movements.
Coordinate with Customs House Agents (CHA) to ensure smooth customs clearance processes.
Handle any discrepancies or issues that arise during customs procedures.
Prepare and process invoices for shipments.
Verify billing details and ensure accuracy in documentation.
Manage payment schedules and follow up on outstanding invoices.
Organize and maintain shipping documents, including bills of lading, invoices, packing lists, and other relevant paperwork.
Ensure all documentation is accurate, complete, and complies with legal and regulatory requirements.
Keep electronic and physical records updated and easily accessible.
Schedule and coordinate the placement of tankers for loading and unloading.
Monitor tanker availability and optimize scheduling to avoid delays.
Communicate with drivers and ensure adherence to safety and operational standards.
Serve as the primary point of contact for clients regarding their shipments.
Provide regular updates on shipment status and address any client concerns or inquiries.
Build and maintain strong client relationships through effective communication and problem-solving.
Assist in the development and implementation of operational policies and procedures.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
Participate in team meetings and contribute to strategic planning and decision-making.
Ensure compliance with health, safety, and environmental regulations
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