Answers telephone and customer queries
Transmits and receives telephone messages
Makes and confirms Call queries
Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
Answers inquiries pertaining to services, registration of customers, information sharing regarding prices & packages and travel directions & guidance to customer.
Front desk Administration task
Flexible, adaptable, quick learner, independent.
Grooming and maintaining office and self-hygiene is essential daily
Knowledge of EPBAX or call transfer facility