Customer Outreach and Relationship Building:
Initiate and maintain regular communication with potential and existing customers through phone calls, emails, and other channels.
Develop and nurture strong relationships with clients to understand their needs and preferences, ensuring high levels of customer satisfaction and loyalty.
Product Promotion and Sales:
Present and promote the company's rice products to customers, highlighting key features, benefits, and differentiators.
Conduct sales pitches, negotiate prices, and close deals to meet or exceed sales targets.
Market Research and Lead Generation:
Conduct market research to identify new sales opportunities, trends, and potential customer segments.
Generate and qualify leads through various methods, including cold calling, networking, and referrals.
Order Processing and Coordination:
Manage the entire sales process from order placement to delivery, ensuring accurate and timely processing of orders.
Coordinate with the logistics and supply chain teams to ensure smooth delivery and resolve any issues that may arise.
Reporting and Feedback:
Maintain accurate records of customer interactions, sales activities, and transactions using CRM software.
Provide regular reports on sales performance, customer feedback, and market trends to management for strategic decision-making.