Job Detail

Job Description

Skills Required –

1. Mechanical skills

2. Leadership Quality 

3. Clear communication with team members and clients 

4. Knowledge of computer software and hardware

5. Problem-solving abilities and analytical thinking\Organizational skills and tasks management

6. Attention to detail

7. Should have work in installation and commissioning department for manufacturing company.

8. Should have working in manufacturing company as service coordinator 

9. Convincing power and handle clients- customer service 

10. Leadership quality- should handle the team of service engineer and coordinate with client and arrange the visit accordingly

11. Excellent communication & Presentable

12. cross selling 

13. Team coordination

Key Responsibility- 

1. On-site Installation & commissioning 

2. Process Improvement

3. Data & Report Management

4. Coordinate with team and assign them for difference site accordingly 

5. Responsible for closure of work order issued for on-site installation & commissioning of the equipment and generating

Spares, AMC leads.

6. Preparing quotation and updating other co related department.

7. Ensure pre-requisite checklist is sent to customer with cable schedule.

8. Ensure site visit confirmation is received from customer

9. Collect service-order as per service - order document list

10. Attend FATs along with Customer & ensure all the points are cleared before the dispatch 

11. Ensure on-time (as per schedule) travel to site for Installation of Machinery

12. Facilitate meeting with customer on-site for understanding

scope of work 

13. Facilitate shifting and de-boxing of Machinery 

14. Coordinate with customer for proper arrangement of installation activity

15. Coordinate & Follow up with other Departments for short fall material.

16. Coordinate with Design, QA team for design or documents related issue

17. Coordinate with customer before & post the scheduled visit

18. Ensure on-time submission of Daily Site-Visit Report to reporting manager

19. Ensure on-time submission of Weekly Report to reporting manager 

20. Ensure on-time submission of Monthly report to reporting manager 

21. Timely discussion with Supervisor / HOD on previous site-visit status

Skills Required